Store Policy
Customer Care
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Contact Information: Provide clear and accessible contact information, including email, phone number, and social media channels.
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Customer Support: Outline the hours of operation for customer support and the methods of communication (e.g., email, phone, live chat).
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Order Tracking: Explain how customers can track their orders and estimate delivery times.
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Returns and Exchanges: Clearly state the return and exchange policy, including eligibility criteria, timeframes, and refund procedures.
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Order Cancellations: Provide guidelines for canceling orders, including deadlines and any associated fees.
Privacy & Safety
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Data Protection: Assure customers that their personal information will be treated with the utmost confidentiality and in compliance with applicable data protection laws.
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Secure Payments: Indicate the security measures in place to protect customer payment information.
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Safe Shopping Environment: Highlight the steps taken to ensure a safe and secure online shopping experience.
Wholesale Inquiries
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Contact Information: Provide specific contact information for wholesale inquiries, such as a dedicated email address or phone number.
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Minimum Order Quantities: Specify the minimum order quantities required for wholesale purchases.
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Pricing and Discounts: Outline the pricing structure and any wholesale discounts or special offers available.
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Order Process: Explain the steps involved in placing a wholesale order, including payment terms and shipping options.
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Custom Orders: Indicate whether custom orders are accepted and what the process is for placing them.
Payment Methods
- Credit / Debit Cards
- UPI Payments
- Offline Payments